In the September Issue
What's New
News & Other Services
Industry News
A Place Reddaway Calls Home

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Reddaway Remembers

On the 10th anniversary of the terrorist attacks on our soil, we remember the innocent victims, the first responders who went to their aid and the many men and women who didn't seek to be heroes, but were thrust into those roles by the events of 9/11.

Let us never forget their sacrifices.

U.S. flag, firefighter uniform, gloves, hard hat

OMG! It's fall already!

Hard to believe, but on Sept. 23, FALL officially arrives.

So enjoy landscapes bursting with glorious colors, but remember freezing temperatures are close behind.

Reddaway is ready with Freeze Protection Service.

autumn leaves

Every shipment is a priority!

As the next-day leader in the West, Reddaway offers comprehensive next-day service, including intra-California; on-time performance that surpasses all published industry averages; and superior, damage-free handling.

Check it out!

Every shipment is a priority

Are you a Reddaway Rewards member?

Rewards members enjoy special savings when they ship more with Reddaway.

To learn about Reddaway Rewards, talk with your Reddaway account manager today.

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News From YRC Worldwide!

Subscribe to YRC Worldwide Insight and stay up-to-date on the latest financial updates, company videos, FAQs, industry insights, case studies and more.

It's easy to Sign up for YRC Worldwide Insight email updates. Haven't checked out YRC Worldwide Insight on the web yet? Visit today.

Subscribe to YRC Worldwide Insight

Get the latest looks at the YRCW Connection Company Store

Check out our updated Reddaway merchandise, now available at the YRCW Connection Company Store. Order online:

Shirts, caps, gloves . . . our online store offers handy reminders to make Reddawayyour first choice for fast, efficient, claim-free service.

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Visit the Reddaway Today Archives

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What's New at Reddaway

Service excellence that keeps pace with customer needs! That's Reddaway!

Reddaway tractor-trailer, Quest for Quality 18 YearsFor 18 years, Logistics Management magazine has honored Reddaway with its Quest for Quality award.

The recognition is based on reader responses to the magazine's annual survey on provider attributes of on-time performance, value, customer service, information technology and equipment /operations.

For 2011, Reddaway received the award in the Western Regional LTL Carriers category, proving once again that Reddaway has what shippers want in regional coverage and fast, flexible, reliable next-day service.

To bring this level of service to your supply chain, call 1-888-420-8960 or simply go online to schedule your next shipment!

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News & Other Services

Cowabunga! Reddaway is totally California

Reddaway California coverage map, palm trees, surfer, Totally CaliforniaHere are just five of the many ways Reddaway rips on transportation to, from and in California.

Operations in the Los Angeles Basin? Stipulate Reddaway on your purchase orders and gain more than volume transportation rates based on inbound/outbound usage.

With inbound transportation management, you'll also get better visibility into when orders ship, when they will arrive and the precise quantity of goods included in the shipment.

For more information on our California capabilities, or to schedule a shipment, call 1-888-420-8960 or visit

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Industry News

Weak dollar has its benefits

Down arrow over U.S. currencyAccording to Harvard University economics professor Martin Feldstein, a weak dollar benefits the U.S. economy.

"A lower dollar means more exports, and it also means a shift from consuming imported products to consuming goods and services that we produce in the United States," said Feldstein.


U.S. industrial production gains in July

construction workers reviewing blueprintsData from the Federal Reserve shows that factories, mines and utilities turned in the biggest production gain of the year during July, with a 0.9 percent increase for the month.

Recovering from supply chain disruptions caused by Japan's earthquake, auto and auto part production was up 5.2 percent for the month. Excluding motor vehicles, factory levels were up 0.3 percent.

Fuel efficiency standards set for trucks

person fueling truckAmerican Trucking Associations (ATA) praised the Obama administration for setting the first fuel efficiency standards for medium- and heavy-duty trucks.

"While it is too early to know all the potential effects of this rule, we do know it sets us on a path to a future where we depend less on foreign oil, spend less on fuel and contribute less to climate change," said ATA President and CEO Bill Graves.

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Tips to Make Your Life Easier

Go online before you ship

Woman in front of laptop with Reddaway website on screenHow you begin a project often influences how well it ends. The same logic applies to your transportation activities.

When you take advantage of our online tools, you'll find information to make smart decisions based on your business needs, including:

  • Transit times that help you plan your shipping. Enter the origin and destination ZIP codes, and the date the shipment will be ready for pickup; you'll see a range of service levels from which to choose.
  • Rate quotes for registered users, which are based on your pricing program. That means no surprises and better budget management.
  • The nearest service center and contact information,along with color-coded maps, which quickly communicate standard service levels for your destination.
  • All the forms you need for domestic and cross-border Canada shipping.

Next month in Reddaway Today, learn about the advantages offers when you ship.

Delivering an exceptional customer experience

Jeff Payne, Reddaway coverage mapJeff Payne, professional driver, remembers quite vividly the day he was first urged, and not in a subtle way, to compete in the national truck driving championships.

"I had just joined Reddaway back in 1993 and my terminal manager pushed me real hard to compete," Jeff says. "Looking back, I'm very grateful he did that. The competition is in my blood now, and I won't quit anytime soon."

Jeff's competitive fire is the company's gain.

In late August, he made company history, becoming the first driver to win his class at the annual National Truck Driving Championships. The Cedar City, Utah, resident took the top prize in the Twins Class competition. It was his first national championship in 11 consecutive attempts.

His dad owned a trucking company, so it only seemed natural for Jeff to start out in the transportation industry 25 years ago. Reddaway has been like family to him over the last 18 of those years, and he says he wouldn't compete for anyone else.

"I love Reddaway, and they've been great to me," Jeff says.

"They're a first-class company from the top down, and I was so happy to represent my co-workers in taking home the top prize in my class."

When asked what he did differently this year in Orlando to finally become national champion, he cited two things: persistence and great coaching and support from his wife, Rhonda.

To compete at the nationals, drivers must be acciden- free for a full year leading up to the event and place first in their state-level driving championship.

"I know I was at the bottom of the pack before the drive-offs in Orlando, and so I was just hoping at that point to place second or third," Jeff said.

"But I was a lot calmer this year and kept my composure. I didn't get all worked up, and that paid off for me big-time."

For the past two weeks, Jeff has received congratulations from family, from business colleagues and even from drivers at competitor companies.

"It feels great to get the recognition from a wide circle of people," Jeff said. "It certainly puts a smile on my face when I'm heading down the road."

Jeff is just one example of the people and service that keeps customers coming back to Reddaway.

Experience Reddaway service for yourself: To schedule your next shipment, go to or call our Customer Care Group at 1-888-420-8960.

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A Place Reddaway Calls Home

Eureka, Calif.

Eureka highlighted on California map, sites of interestWilliam Carson was going for the gold when he left Canada for California. What he found wasn't the shiny yellow stuff, but the gold that grows—redwoods!

Carson and his partner logged the timberland they bought and operated the mills. This led the way to stakes in manufacturing, railroads and ships, oil fields, banking and politics.

A lasting treasure of the lumber baron is the Carson Mansion, a Queen Anne Victorian he had built in 1884–85.

A combination of towers, turrets, columned porches, gables, gingerbread detail, stained glass and a complex use of color, the mansion remains one of the most photographed structures of its type and the inspiration for other buildings in Eureka.

Reddaway has called Eureka home since 1994. Its 14-dock-door service center may be small-to-mid-size in the Reddaway network, but it holds a strategic location for providing service throughout Northern California.

"Customers appreciate our full-service local presence in Eureka," says Duane Lemley, service center manager, adding that many of the employees have been at the center since it opened.

"They like knowing they can come in and talk with us . . . something they can't do with most of our competitors."

Duane also notes that industry in the area has changed over the years, relying less on timber and more on its by products.

"There's a positive attitude in the air among our customers. We're starting to see more business from our long-standing accounts, and we've picked up new business in the agricultural and horticultural industries that are developing in the area."

Reddaway knows Eureka, and customers know they can count on Reddaway, the leader in on-time, damage-free service.

For more information or to schedule a shipment, talk with a Customer Care representative at 1-888-420-8960 or go online to

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regional expertise: leaders in next-day delivery | quality handling | on-time performance