In the February Issue
What's New
News & Other Services
Industry News
A Place Reddaway Calls Home

Get started shipping with Reddaway today

Contact us by email to have an account executive help today.

— Our Reddaway website (

— By phone (1-888-420-8960)

— Find the Reddaway service center nearest your location.

Experience regional expertise with Reddaway

View our downloadable regional service map below.

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Congratulations to Peggy Kratz with Ferguson in Stockton, Calif.!

Peggy is the winner of the customized die-cast Reddaway model truck.

As part of our recent reader survey, all Reddaway Today subscribers were entered into a drawing for this replica.

Thanks to all who took our survey and shared their opinions with us.

Die-cast Reddaway tractor-trailer

Spring Forward!

Daylight Saving Time begins March 13, bringing an extra hour of after-school daylight.

Clock with minutes between two and three highlighted in red

As a safety tip, be prepared while driving for children playing outside.

The beginning of Daylight Saving Time is also a good reminder to change the batteries in your smoke detectors!

battery and smoke alarm

Spring may be close, but it's still cold in the mountains!

Protect your shipments from freezing with the Reddaway Freeze Protection service.

To get more information, complete the contact form or call 1-888-420-8960.

Thermometer showing cold reading, Reddaway coverage area on a map, icicles, contact form

Are you a Reddaway Rewards member?

Rewards members enjoy special savings when they ship more with Reddaway.

To learn about Reddaway Rewards, talk with your Reddaway account manager today.


Aloha, Shippers!

With a single point of contact and single invoice, our Hawaii service includes pickup at origin, drayage to the Port of Long Beach, trans-ocean transportation, final delivery and everything in between.

Call the Reddaway Customer Care Group at 1-888-420-8960 for rates and schedules.


News From YRC Worldwide!

Subscribe to YRC Worldwide Insight and stay up-to-date on the latest financial updates, company videos, FAQs, industry insights, case studies and more.

It's easy to Sign up for YRC Worldwide Insight email updates. Haven't checked out YRC Worldwide Insight on the web yet? Visit today.

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Get the latest looks at the YRCW Connection Company Store

Check out our updated Reddaway merchandise, now available at the YRCW Connection Company Store. Order online:

Shirts, caps, gloves . . . our online store offers handy reminders to make Reddawayyour first choice for fast, efficient, claim-free service.

Reddaway items for sale

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What's New at Reddaway

Who you gonna call?

Reddaway employee, online tool, Reddaway coveraage area mapWhen you need your car fixed, you call a mechanic.

When you need dental work, you call a dentist.

And when you need fast delivery of your regional heavyweight shipments, you call Reddaway!

We know your docks, your business and what it takes to move your heavyweight shipments on time and damage free.

We speak your language: the questions to ask, the shipping forms and classifications, the touch points that are part of LTL transportation.

We make it easy for you, from moving your shipments to tracking their progress to accurately billing for the service.

We're not here to waste your time, sell you services you don't want or need, or have you train us on the intricacies of successful heavyweight shipping.

For more than 90 years, Reddaway has specialized in serving the next day and regional LTL needs of customers. what we know best. It's what we do best. And we prove it each day with an impressive 0.8 percent claims ratio, well below industry averages, and on-time deliveries consistently in the 98 percent range.

For flexible, reliable, damage-free transportation for your heavyweight shipments, call 1-888-420-8960, or simply go online to schedule your next shipment!

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News & Other Services

Door-to-door control to Alaska

Reddaway coverage map plus AlaskaReliable transportation to Alaska is easy with Reddaway. Our comprehensive service gives you the convenience of a single point of contact, single-carrier responsibility, rates through to the final destination and a single invoice showing itemized charges.

What's more, Reddaway adds flexibility to your Alaska-bound shipments with:

  • LTL or truckload capabilities
  • Twice-weekly sailings from the Port of Tacoma
  • Fast transit times—shipments in Seattle on Tuesdays or Thursdays can be in Ketchikan in four days—or Anchorage, Wrangell, Petersburg, Sitka or Juneau in five days
  • -Direct loading to Soldotna, Anchorage and Fairbanks

Like all Reddaway shipments, your Alaska-bound goods will follow dependable, consistent schedules for deliveries that arrive on time and damage free.

To arrange all parts of your shipment, from rating to scheduling to final delivery, or to just find out more about our Alaska service, contact our Customer Care Group at 1-888-420-8960 (option 2).

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Industry News

American Bankers Association on the economy

bank buildingAccording to the American Bankers Association's (ABA) 14-member economic advisory committee, the U.S. gross domestic product should grow to a median estimate of 3.3 percent during 2011. The group forecasts the country will add 2.1 million private jobs, unemployment will drop to 9.4 percent, and inflation will hit 1.0 percent this year. "The economy is transitioning from reliance on monetary and fiscal stimulus to a sustained expansion in the private sector," said Stuart Hoffman, acting committee chairman and chief economist at PNC Financial Services Group.

Consumer confidence down in January

Men talkingThe Thomson Reuters/University of Michigan preliminary index showed an unexpected decline in U.S. consumer sentiment in January. The drop to 72.7 from 74.5 in December is attributed to stagnant incomes and increasing inflation from higher gasoline prices.



"Steady as she goes"

cogsThe Manufacturers Alliance/MAPI quarterly survey, released in January, suggests steady growth in U.S. manufacturing, despite signs of slowing expansion. The survey of 62 manufacturers revealed 33.3 percent of surveyed companies operating above 85 percent of capacity; modest year-to-year growth in order backlogs; and higher expectations for capital investment, exports by foreign affiliates of U.S. firms and research and development.

Materials pricing index hits 12-month high

lumber yardThe Industrial Price Index for the week ending Jan. 21 reached 139.0638, up 25.2 percent from the same time last year, and up 13.2 percent since the week ending Nov. 26.

The Economic Cycle Research Institute, in association with the Journal of Commerce, publishes the index. It looks at the prices of 18 industrial materials, including aluminum, plywood, burlap, crude oil and hides, and its increase is a sign of accelerating business growth.

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Tips to Make Your Life Easier

Class act

machinery and eggs on scaleWhen it comes to heavyweight shipping, there's a big difference between moving 100 pounds of ping pong balls and 100 pounds of lead ore. To assist billing accuracy and avoid claims, it's important for us to know what we're moving in your cartons, crates and drums.

The best way to do this is by including the NMFC (National Motor Freight Classification) item and class numbers on your bills of lading.

Created by the National Motor Freight Traffic Association, the NMFC system identifies products with similar characteristics, applies an item number, and then groups item numbers into classes, which it labels with numbers from 50 to 500.

For example:

  • Lead ore is class 50.
  • Clothing can be class 70 through 400, depending on the density of the items being shipped.
  • Ping pong balls are class 500.

LTL billing rates are based on NMFC item and class numbers.

  • rate quote freight classificationTo determine the classifications, the National Motor Freight Traffic Association considers four parameters:
  • Density: the shipment's weight as measured in pounds per cubic foot
  • Stowability: any noteworthy considerations for loading the product in the trailer, such as whether it can be stacked
  • Handling: the ease or difficulty of properly handling the product because of its weight, shape, packaging, composition, etc.
  • Liability: the service provider's obligation in the event of spoilage, damage or theft, or the shipment's potential to damage other shipments, such as through leakage or spontaneous combustion

In addition to billing accuracy, NMFC item and class numbers help us prepare for proper handling of your shipment at each touch point: pickup, loading, transit to the origin service center, transfer on our docks, transit to the destination service center, unloading, and final delivery.

If you have questions about the NMFC codes that apply to your shipments, talk with your Reddaway account executive or call 1-888-420-8960.

Delivering an exceptional customer experience

Reddaway coverage map, Steve Selvig"We have a 'can do' attitude. I know that's a cliche, but it's really evident at Reddaway," says Steve Selvig, Reddaway vice president of sales and marketing. "We have the desire to listen and understand our customers' needs, and the flexibility to promptly act on them."

Steve adds that while Reddaway is a large regional carrier, it responds with the agility of a small one. "If someone has an idea, a decision gets quickly made, communicated and executed. We don't have a lot of management layers to slow us down."

With more than 20 years' experience in national and regional transportation, and positions in operations, sales and management, Steve has seen the customer advantages that come from a continuous-improvement mindset. "Reddaway made a commitment to provide the best next-day service in a Western regional footprint, and we built the network to do that. Today, our average length of haul for next-day service is 500 miles. But it's more than next-day service. It's also options for next-day service, such as delivery by 9:00 a.m. or noon, or within a customer-specified window of time."

"Another example is our intra-state service,"" says Steve. "Reddaway began 92 years ago, specializing in intra-state service in the Northwest. Today, we have that same capability in all the states in our footprint. We have 15 service centers in California alone!"

It comes down to giving customers what they need for efficient supply chains. "We work hard, and we'll continue to do so, whether that means providing reliable next-day service, or guaranteed options, or pool distribution capabilities, or better Internet tools," says Steve. "We go out of our way every day to deliver a great customer experience."

Steve is just one example of the people and service that keep customers coming back to Reddaway.

Experience Reddaway service for yourself: To schedule your next shipment, go to or call our Customer Care Group at 1-888-420-8960.

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A Place Reddaway Calls Home

Reno, Nev.

Reno highlighted on Nevada map, sites of interestLocated in Truckee Meadows, named for the Truckee River, sits the "Biggest Little City in the World," Reno! While the city shares the glitz, glam and gaming of fellow Nevada metropolises, Reno has something the others do not—Lake Tahoe and the Sierra Nevada Mountains.

Nestled along the range's eastern slope, Reno is the gateway to a sportsman's paradise. Within 50 miles of the city are a plethora of ski resorts, hiking and biking trails, mountains for climbing, and bodies of water for fishing, swimming and boating.

A short drive to the southwest brings you to the shores of North Lake Tahoe. The result of geologic uplifts and glacial carving, Lake Tahoe is the second-deepest lake in the United States (behind Oregon's Crater Lake) and known for it's extraordinary blue water. The clarity of the lake's water can be measured about 70 feet down.

Reno has been part of the Reddaway network since the early 1990s, even longer when you add in its predecessor's operations. Currently, the service center has 48 doors plus a patio with five additional doors.

While tax incentives make Reno an attractive setting for cost-effective warehousing it takes reliable transportation to make the supply chain work.

"We operate four-to-one, outbound to inbound service," says Rick Wiley, service center manager. "With a 500-mile next-day service radius, we can reach the main California markets, Salt Lake City and Las Vegas."

"Shippers are comfortable with the service they get from Reddaway," adds Rick. "We're a tight-knit group and many of our supervisors, dispatchers and drivers have more than 20 years with the company. We give our customers excellent service, and I'm proud to work here!"

For more information on our Reno service or to schedule a shipment, talk with a Customer Care representative at 1-888-420-8960 or go online to

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regional expertise: leaders in next-day delivery | quality handling | on-time performance