In the October Issue
What's New
News & Other Services
Industry News
A Place Reddaway Calls Home

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Are you a Reddaway Rewards member?

Rewards members enjoy special savings when they ship more with Reddaway.

To learn about Reddaway Rewards, talk with your Reddaway account manager today.


Multiday Window MABD (must-arrive-by-date)

Multiday WindowTM service is the only complete Must-Arrive-by-Date (MABD) solution in the industry with precise delivery throughout North America, including cross-border to and from Canada.

Aloha, Shippers!

With a single point of contact and single invoice, our Hawaii service includes pickup at origin, drayage to the Port of Long Beach, trans-ocean transportation, final delivery and everything in between.

Call the Reddaway Customer Care Group at 1-888-420-8960 for rates and schedules.


Border Security certified and compliant

Our cross-border forms and certifications (FAST, PIP, ACE, C-TPAT) are available online.

Fast, Express, C-TPAT

News From YRC Worldwide!

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Get the latest looks at the YRCW Connection Company Store

Check out our updated Reddaway merchandise, now available at the YRCW Connection Company Store. Order online:

Shirts, caps, gloves . . . our online store offers handy reminders to make Reddawayyour first choice for fast, efficient, claim-free service.

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What's New at Reddaway

Wrap up your worries for cold-weather shipping

Thermometer, icicles, Reddaway covereage mapWhen cold weather threatens the integrity of your products during shipping, turn to Reddaway.

Along with the largest network of next-day delivery points in the region, our operational efficiencies ensure your shipments move quickly to their destinations. Less time in transit means less time for freezing to occur.

In addition, our Freeze Protection service features technically-engineered and environmentally-friendly Cargo Quilt® covers and heated trailers to make sure your shipments remain at temperatures greater than 32 degrees Fahrenheit—from pickup to delivery.

Freeze Protection service is available on pickups made Monday through Thursday for next-day direct deliveries. Freeze Protection service also is available on some two- and three-day lanes. The service is offered in Colorado, Wyoming, Montana, Idaho, Utah, Nevada and parts of Washington and Oregon.  
If you'd like to be contacted with additional information about Freeze Protection service that is right for your business, click here to complete a customer interest form.

For more information or to book a shipment, call your local account manager or the Reddaway Customer Care Group at 1-888-420-8960.

Transportation solutions to support today's inventory management strategies

Reddaway driver with a Reddaway tractor-trailer in the backgroundThe recession of 2008 and 2009, followed by a struggling recovery, is leading many businesses to tightly manage their inventory levels. Often, this takes the form of either smaller shipments, which must move quickly, or larger shipments, which move less frequently.

Reddaway Consolidation and Distribution services can help you manage your inventory levels efficiently and cost-effectively.

Use our consolidation services to combine orders from multiple vendors and create a full truckload shipment. Distribution services let you plan a truckload delivery to one of our service centers where we can separate the load for next-day deliveries to multiple destinations.

For example, truckload shipments received at our Fontana, Calif.; Portland, Ore.; or Salt Lake City service centers are delivered the next day to most points in our network. And because these facilities operate on Sundays, truckload shipments received before 6 p.m. on Sunday are delivered on Monday, potentially shaving one or two days off your delivery schedule.

Reddaway next-day map

Reddaway can help you:

  • lower costs. Our service centers support distribution center bypass strategies for reductions in warehouse locations and associated inventory.
  • increase flexibility. Cross-docking solutions, customized to meet your exact requirements, allow product to flow directly where it's needed, enabling you to quickly respond to changing market conditions or customer needs.
  • Make it simple. With the convenience of a single point of contact, you experience the expertise of transportation engineers, efficiencies of online technology tools and the reliability that comes from a leader in on-time, claim-free service.

Want to know more?

If you'd like to be contacted with more information about consolidation and distribution solutions that are right for your business click here to complete a customer interest form. We'll be in touch right away!

And now, a word from one of our customers . . .

"I just wanted to let you know that the Reddaway Rewards program that you have in place for us has been a huge success. We all value the extra money we receive each month by credit card. I have been giving the Visa cards to our road salesman in Denver to use for fuel when traveling. This helps keep our overhead down, which, as you well know, is imperative in today's economy.

Reddaway Rewards program screenThe other thing that I like is that I know how many shipments are being sent each month with little or no effort on my part, and that information is extremely valuable. The emails that I am sent during the month to let me know where we stand as far as the points we need to earn Rewards also allow Reddaway to meet their goals in acquiring more shipments. It seems to me that this program is a win-win situation for all involved, and I hope you continue to offer it . . . We appreciate the great service that you provide us, and I hope that you will let all your people know how much we value our relationship with Reddaway."

—Chris Wagner, Manager, Westland Distributing Inc.

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News & Other Services

An environment where people love to work . . . and it shows

"It's all about the customer. They make the decisions, and as long as we listen, respond appropriately, and do the very best job, we will be successful," says John Holman, Reddaway Human Resources vice president.

Wait . . . did you say Human Resources?

"It's been ingrained in my career," says Holman. "Superior customer service must drive the business. From an HR perspective, we're interested in creating an environment where employees love to come to work and strive to make Reddaway the best transportation provider."

John Holman, Human Resources Vice President

Holman, who joined Reddaway in August 2010, brings a wealth of experience in human resources from retail companies that depend on a good customer experience. Before Reddaway, he worked 10 years for The Sherwin-Williams Company, managing human resources responsibilities for a 12-state region in the West. "Yes, I know the West!" says Holman. He also was with Lowe's, the home improvement retailer, for 12 years.

"Since I've been with Reddaway, I've had a chance to visit our service centers and meet many of our professional dock workers, drivers and office personnel. We employ a lot of really good people! I've been amazed at the amount of tenure. Our employees love this company; they're proud of it and want it to succeed. And it shows in Reddaway's on-time service and low claims," says Holman.

"The economy has been a drag on the transportation industry, but Reddaway held its course and focused on our mission and customer service," he adds. "I'm very excited about where we are going as a company; I think we have a very bright future ahead of us."

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Industry News

U.S. business activity accelerated during September

cogsThe Institute for Supply Management-Chicago Inc. reported its index climbed to 60.4 in September, exceeding forecasts (an index above 50 signifies expansion). According to David Semmens, an economist at Standard Chartered Bank in New York, "The manufacturing sector is far from dead and buried. The pickup in new orders and production will postpone fears about a double dip in manufacturing for now." The ISM-Chicago report differs from other measures of manufacturing, which indicate a slowdown.

Committed to improving highway safety

Traffic on highwayFigures released by the National Highway Traffic Safety Administration revealed a 20-percent decline in the number of truck-involved traffic fatalities. The data for 2009 puts fatalities at the lowest level in recorded Department for Transportation history. "These latest figures illustrate the trucking industry's deep commitment to improving highway safety," says Bill Graves, president and CEO of the American Trucking Associations. "ATA will continue to advance its progressive safety agenda to further this outstanding trend."

Increase in sale contracts on existing homes

$20 bills in the shape of a houseAccording to the National Association of Realtors, purchase agreements on existing homes were up in August for the second straight month. Contract signings were up 6.7 percent in the South, 6.4 percent in the West, and 2.1 percent in the Midwest. They were down 2.9 percent in the Northeast.

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Tips to Make Your Life Easier

Not a registered user of

What are you waiting for?

Registered users of enjoy secure access to powerful tools that help you streamline transportation activities and give you greater visibility to shipments.

Here are just a few examples of what you can do online:

  • Obtain rate quotes based on your personal pricing program, quickly and simply.
  • Schedule pickups in seconds.
  • Create bills of lading that integrate with Reddaway systems, minimizing billing errors and improving data integrity.
  • Track shipments by PRO, bill of lading or purchase order numbers, helping you improve your planning activities and customer relationships.
  • Request shipment status notifications be sent directly to your computer for information at your fingertips.
  • View, print and request faxes of your shipping documents for faster auditing.
  • Receive one-time, weekly or monthly service reports to help you analyze your shipping activities.
  • Integrate your back-end systems with EDI capabilities to reduce costs and improve efficiencies

secure tools summary page

Email shipment status tool

For more information on these powerful tools, visit While there, sign up and put them to work on your supply chain!

Registration page

If you're a registered user, please take a moment to respond to our pop-up survey so we can continue to meet your needs.

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A Place Reddaway Calls Home

Salt Lake City

Salt Lake City and Saint George on a map, city scenes, skier, mountains, Brigham YoungSitting in the soup bowl of prehistoric Lake Bonneville, and surrounded by the Great Salt Lake to the northwest, the Wasatch Mountains to the east and north and the Oquirh ("oaker") Mountains on the west is Salt Lake City.

Go back about 30,000 years, and Lake Bonneville spread across the modern-day states of Utah, Nevada and Idaho, reaching elevations as high as 5,200 feet.

After the ice age, the lake receded; what remains is the Great Salt Lake, a body of water void of fish, a haven for migrating and nesting birds, and acclaimed by naturalist, John Muir, as "one of the great views on the American Continent."

No matter the time of year, the mountains surrounding Salt Lake City have something to offer. In winter, the almost-700 runs at seven close-by resorts create a skiers' paradise. When the snow melts, there's hiking, camping, climbing and mountain bike riding. And while the Great Salt Lake has no fish, the reservoirs and rivers in the Wasatch Mountains satisfy the craving to be out with a hook and line.

Salt Lake City is a place Reddaway calls home. With 117 dock doors and a 28-acre yard, the Salt Lake City service center handles thousands of shipments each day, making it one of the largest in the Reddaway network. Built in 2006, the service center is open seven days a week to meet customer needs.

For shippers in the East and Southeast, our Salt Lake City operations are a cost-effective distribution center for goods headed west. A final stop for the truckloads, trailers are unloaded and shipments are delivered the next-day into Nevada, Idaho, Montana, Colorado and Utah.

"We have about 200 employees, but despite the size, we're very much like a family here," says Mike Matich, service center manager. "We've been operating in Salt Lake City since 1995, and many of the people who were here when we opened the doors are still with us today."

Reddaway knows Salt Lake City and shippers know they can count on Reddaway, the leader in next-day service. To schedule a pickup, go to or call us at 1-888-420-8960.

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regional expertise: leaders in next-day delivery | quality handling | on-time performance