In the October Issue
What's New
YRC Worldwide News
Industry News
News/Other Services

Reddaway 90th Anniversary

For 90 years, Reddaway employees have dedicated themselves to delivering on-time, claim-free transportation services in the West.

While our footprint has grown since 1919, we remain committed to delivering your shipments with precision, velocity and reliability.

Reddaway 90-Year Anniversary

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Reddaway Regalia

Check out our all new Reddaway merchandise.

From golf balls to work gloves, our online store offers handy reminders that Reddaway delivers confidence.



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C-TPAT, FAST, CSA and PIP certified

Reddaway is border-security compliant and certified in the C-TPAT, FAST, CSA and PIP programs.

Find out more.

What's New at Reddaway

Complete Canadian coverage is just a phone call away

Canada flag and mapTogether, Reddaway and our partner, Manitoulin Transport, have the experience, network, and equipment to make your supply chain in Canada run smoothly.

And now, shipping to and from Canada is even easier with access to cross-border expertise just a phone call away.  

  • Cross-border documents are reviewed by specially trained personnel at the Reddaway Canadian Processing Center before shipments reach the border.
  • Shipments clear Canada customs quickly because Reddaway works with customs brokers for pre-arrival clearance.
  • Goods are immediately accessible for delivery on arrival.
  • We provide more next-day delivery options between the Pacific Northwest and Western Canada than anyone else in the region.
  • We deliver confidence with on-time delivery at 98.6 percent throughout Canada.

To book a shipment or learn more, visit or call your local account manager or the Reddaway Customer Care Group at 1-888-420-8960.

Moving on Up

Regional service mapTo provide you better, more-efficient service, effective Oct. 19, 2009, our Portland service center relocated to a larger, more centrally located building with more capacity and quicker access to primary traffic arteries.

Please note our new address:

10510 North Vancouver Way
Portland, OR 97217

If you have any questions related to our move, please contact Area Sales Director Brad Stewart at 503-557-6219, Service Center Manager Marty Hope at 503-557-6202 or your local account executive.

Our new Portland service center is one more reason to make Reddaway your first choice for on-time and damage-free transportation services.

Cold-Weather Shipping in the Mountains

insulated covers on palletized shipmentWinter comes early to the mountains.

For high-altitude shipping of cold-sensitive products, Reddaway offers freezable protection service on next-day* shipments destined to direct points. We make pickups for this service Monday through Thursday.

Our freezable protection service features technically-engineered and environmentally-friendly CargoQuilt® covers and heated trailers.

To book a shipment or learn more, call your local account executive or the Reddaway Customer Care Group at 1-888-420-8960.

*Freezable protection service also is available in select two-, three- and four-day lanes; check with your account executive or our Customer Care Group for details.

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YRC Worldwide News

Lenders agree to extend provisions under credit facilities

On Oct. 12, YRC Worldwide announced that our lending group extended until Oct. 30 important provisions of our last bank amendment. It's another sequential step that provides us additional flexibility as we continue working with our lenders to reach a global solution that fully supports our comprehensive plan. The new amendments extend the expiration of the revolver reserve amount and extend the suspension of the minimum liquidity covenant and the due date for the asset-backed securitization (ABS) commitment fee. The action shows our lending group continues to support our comprehensive plan.

YRC Worldwide ranks 62 on 2009 InformationWeek 500

YRCW continues to be a leading IT innovator, placing 62nd on an annual list of the nation's most innovative users of business technology. The company was recognized for its new application, the Pricing and Activity Management System.

YRC Glen Moore: First place winner in ATA safety competition

YRC Glen Moore tractor-trailer unitYRC Glen Moore, the company's nationwide truckload services provider (which also provides sleeper-team service for Reddaway customers to the East Coast), won the Safe Fleet Award in the national truck safety, general commodities truckload category for fleets traveling 50- to 100-million miles annually. It also received awards for best safety improvement in the national truck safety and national industrial safety categories. The Safety Management Council of the American Trucking Associations sponsored the competition.

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Industry News

IMS services index shows expansion

Eyeglasses lying on newspaperThe U.S. economy's service sector showed expansion in September for the first time in more than a year, according to the Institute for Supply Management. The monthly services index rose to a 50.9 reading from 48.8 in August. It was the first expansion in 13 months.

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Tips to Make Your Life Easier

Thanks for your feedback!

Redesigned pageLast month, we launched, our redesigned website, for information about our company, services and much more. While the tools remain the same, its new look makes it easier to navigate.

Users of the new site have responded to the site's survey, letting us know their experiences.

Here are a few tips:

  • If you are having problems viewing documents, your popup blocker may be the problem. You should either remove the blocker or allow popups from our site.
  • Wait to select Remember Me on the login page until after you change your temporary password.
  • If you have trouble accessing your personal account, reset your password. Simply access the login page, to go the login page, then click Forgot your Username and/or Password? and follow the prompts. If your email address has changed or you have trouble getting your user name or password, please email us.
    One other tip:
    if several people share the same login, remember to communicate internally when you change your password . . . or just set up individual logins.
  • To change your profile settings to edit content information, change preferences, add/remove locations and request additional service provider access, just click Your Profile on the top menu. From there, select the profile function you would like to edit, then save your changes.
    Note: one of the most-used functions under Your Profile is Preferences. You can set defaults for Quick Tools View and change the way you view tracking results. Try it out!

We want to hear what you have to say, too! Please let us know what you like and dislike about the new site by completing the survey.

And remember, Reddaway is ready to pick up your shipments, whether you book online or by calling your local service center!

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News/Other Services

Utah safety supervisor of the year

Reddaway's Mark Moats and Reddaway tractor-trailerWe take safety very seriously. That's why we're pleased to announce that the Utah Trucking Association named Reddaway Inter-Mountain Division Safety Manager Mark Moats as its Utah safety supervisor of the year.

With Mark's guidance during 2008, our Reddaway Inter-Mountain Division reduced injuries by 25 percent and accidents by 14 percent. These results are continuing in 2009 with injuries and accidents to date down an additional 28 percent and 37 percent, respectively.

Mark's recognition is the most recent example of our commitment to safety. As a leader in next-day service, our drivers and dock professionals handle heavy shipments and powerful equipment. Their safety is our first concern. Reduced accidents and injuries keep our employees on the job, delivering on-time claim-free service for you.

4 Reddaway employeesFour great reasons to ship with Reddaway

Survey after survey tells the same story. Customers want reliable service from their transportation providers. And that's just what Reddaway delivers!

  • The most next-day lanes in the region
  • 98 percent on-time service reliability
  • High-quality handling with a claim ratio that is less than 1 percent
  • More time-specific delivery options
  • Get confidence delivered with your next shipment. Book online, or call your account manager or the Reddaway Customer Care Group at 1-888-420-8960.

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regional expertise: leaders in next-day delivery | quality handling | on-time performance