In the December Issue
What's New
News & Other Services
YRC Worldwide News
Industry News

There's still time for holiday deliveries!

With guaranteed solutions from Reddaway—including four levels of Guaranteed Window precision, as well as Guaranteed before 9 a.m., before noon, and before 3:30 p.m., you can still replenish inventories of hot-selling items for last-minute holiday shoppers!


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Get the latest looks

Check out our all-new Reddaway merchandise now available at:

Shirts, caps, gloves . . . our online store offers handy reminders that Reddaway is the leader in next-day service in the region.

Happy New Year!

Thank you for placing your confidence in Reddaway during 2009.

With the new year comes 12 new months of possibilities.

We hope yours are filled with good health, good fortune and much happiness!

Season's Greetings



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Let us know.

What's New at Reddaway

Reddaway bill of ladingEnhancements to electronic bills of lading

Use the electronic bill of lading feature on to stay in better control of your shipments from pickup request to final invoicing.

In addition to letting you quickly create your bill of lading and pickup request, new enhancements to the system can automatically assign a PRO number to your shipment. Or, if you already have pre-printed PRO labels, you can simply enter the next available number while using the BOL creation form. Find out more.

PRO numbers assigned at the time you create an electronic bill of lading mean complete information is automatically retained throughout the shipping process, saving you time and ensuring more-accurate rating and invoicing. With online PRO numbers and bar codes, it's easy to print labels, provide your driver documentation at pickup and email your BOLs (as .pdf files) to your customers. Sending your customers an advance copy of the BOL with a PRO number can help save time for both you and your customers by enabling your customers to track their shipments without calling you.

Fast, convenient, accurate . . . start creating your own e-BOLs online at today!

canned goods in trailerHoliday reminder

So that our employees can enjoy holiday time with families and friends, our operations will be closed Dec. 24–25, 2009, and Jan. 1, 2010.

As we celebrate the holidays, we also remember the needs in our communities are great. With the rise in unemployment, more people are seeking help for the basics of food, clothing, and shelter. Other good causes, such as disease research, educational institutions, and religion-based ministries have a continual need for funding.

Despite cuts in pay, our Holland employees, along with those in other YRC Worldwide companies, continue to show their character and compassion. Jeans Day events raised thousands of dollars for dozens of organizations, including St. Jude's, muscular dystrophy, Special Olympics, Boys and Girls Clubs, and Boy Scouts of America. We are collecting toys, food, clothing and sundries now for local food banks and children's services. And we can't forget our employee's yearlong commitment to Christina's Smile and United Way!

We mention these activities not to boast but to beseech. In this year when so many are in need, we hope you, too, can find a way to make a difference.

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News & Other Services

Complete Canada coverage and cross-border expertise

Reddaway tractor trailer with U.S. and Canada flgs in backgroundGet your supply chain in Canada running smoothly; simply call the professionals at Reddaway. We offer complete Canada coverage and cross-border expertise that's simple to book and simple to manage with single-invoice convenience.

We're recently re-validated in the U.S. Customs-Trade Partnership against Terrorism (C-TPAT) program and compliant with the Canada Partners in Protection (PIP) program; the Free and Secure Trade (FAST) program of the Canada and U.S. governments; and the Customs Self-Assessment (CSA) program.

This means your shipments stay secure and avoid delays.

  • Cross-border documents are reviewed before shipments reach the border
  • Shipments clear Canada customs quickly because Reddaway works with customs brokers for pre-arrival clearance
  • Goods are immediately accessible for delivery on arrival
  • Stellar, on-time service percentage experienced throughout Canada

Learn more about our border security.

To book your next shipment to Canada, simply call your local account manager or Reddaway Customer Care at 1-888-420-8960.

Two gates are better than one

When it comes to innovative solutions, Reddaway leads by example!

Last month, an extremely large pallet at a residential pickup was more than one driver . . . or one liftgate trailer . . . could handle. When the call came in for help, the response was both determined and innovative. Drivers Sam Boyd and Jerry Wisz, and service center manager, Jim Whitbread, positioned two liftgate trailers back-to-back and carefully lifted the load until a pallet jack could successfully move the shipment into the trailer.

"My shipment would still be sitting in the driveway without Jerry, Jim and Sam's determination, experience and expertise . . . thanks so much for the experience and the effort."

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YRC Worldwide News

Eyeglasses lying on top newspaperYRCW security program ranked #2 by Security magazine

In its annual Biggest and Best top 500 listing, issued in November, Security magazine ranked the YRC Worldwide security program #2 in the Transportation, Logistics, Supply Chain and Warehousing category, beating out many household names. The publication acknowledges that while shipping volumes slowed, regulatory actions increased for the category. Today's leaders in security are creating value for their companies and customers and providing tactical security.

YRC Logistics named a Top 3PL by Logistics Quarterly magazine

YRC Logistics is once again on the list of Top 40 North American 3PLs as identified by Logistics Quarterly in its 2009 survey. The publication explains that with their size and scale, these leading 3PLs can be the sole lead logistics providers for medium-size companies, the 4PL for Fortune 500 companies or the LLP for a division of a Fortune 500 company.

YRC Logistics sells U.S. dedicated contract carriage business

YRC Worldwide subsidiary, YRC Logistics, sold its U.S. dedicated contract carriage business to Greatwide Logistics Services, LLC, a leading provider of dedicated services in North America. The sale includes customer contracts and the tractors and trailers used in this part of the YRC Logistics portfolio. The sale was a strategic move by the company toward a more asset-light business model and aligns resources at YRC Logistics to focus on its core offerings, including transportation, distribution and global services. YRC Logistics continues to provide dedicated contract carriage service in Canada. Learn more.


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Industry News

manufacturing indices graphs in newspaperBi-partisan group seeks extension of surface transportation act

According to the Bureau of Transportation Statistics of the U.S. Department of Transportation, surface transportation trade with Canada and Mexico was up 5.3 percent in August over the prior month, making August the third consecutive month to show a slower rate of decline since the May 2009 low point.

Overall, NAFTA surface trade in August was down 24.9 percent over the previous year. U.S. exports to Canada were down 17 percent; imports were down 26.1 percent.

ISM manufacturing index down in November

The Institute for Supply Management, a leading index for U.S. manufacturing activity, slipped from 55.7 in October to 53.6 in November. An index above 50 indicates expansion.

Despite the slip, "The manufacturing sector grew for the fourth consecutive month in November [and] while the rate of growth slowed compared to October, the signs are still encouraging for continued growth as both new orders and production are still at very positive levels," said Norbert Ore, chairman of the ISM business survey committee.

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Tips to Make Your Life Easier

12 safety tips for winter driving

Our professional drivers have experienced all types of bad weather and learned a lot about staying safe. Now that winter's upon us, here are 12 tips to help you stay safe. You may have heard many of these before, but when it comes to safety, a few reminders can't hurt.

  1. snowy highwayBe prepared. Be ready for whatever you may encounter with:
    • Proper clothing (loose layers of clothing, extra gloves, rain gear)
    • A flashlight in the glove box
    • A blanket, food and water
    • A bag of sand or salt and extra windshield washer fluid
    • A windshield scraper
    • Jumper cables
    • Tire chains or traction mats
    • At least a half tank of gas at all times during the winter
    • A plan for long trips and the range of weather conditions you may encounter
  2. Complete a pre-trip inspection. Professional drivers are required to inspect their vehicles before every trip. They do a visual, hands-on inspection and check all important items, including tires, wiper blades and fluid and lights. Check your vehicle often. Be sure to have a mechanic check it at the beginning of the winter. And check your spare tire regularly.
  3. snowy citySlow down. Many accidents occur in the winter because drivers are going too fast for conditions. A slower speed gives you more time to react if something occurs. Extra patience and care for other drivers can help a lot this time of year.
  4. Give yourself extra space. Allow more room between you and other vehicles. You should always have enough space and time to move out of harm's way.
  5. Hold your steering wheel firmly. Sudden, sharp moves can quickly cause you to lose control of your vehicle. Keep your vehicle steady through ruts in the road, heavy wind and on ice.
  6. snowy interstateBrake and accelerate lightly. Try not to do anything forcefully in bad weather. When you need to slow down quickly when roads are slippery, try lightly pumping your brakes. This reduces your chance of locking your tires and spinning out of control.

    If your vehicle has an anti-lock braking system (ABS), you should press and hold the brake down as far as possible in an emergency. The ABS prevents wheels from locking, enabling you to steer around obstacles.
  7. Watch for black ice. Black ice is a dangerous road condition. It is a thin layer of transparent ice that forms when the temperature is close to freezing and sometimes makes the road look slightly wet. It is difficult to spot, so when the temperature gets close to freezing, look for clues:
    • Ice build-up on your mirror arms, antenna or the top corners of the windshield
    • The spray from tires on vehicles in front of you stops
  8. bridgeUse extra caution when approaching bridges. Elevated structures, such as bridges and highway overpasses, usually freeze first, and many are not treated with ice/snow melt materials (salt, sand) like the rest of the road. Many vehicles travel fine on the highway, but as soon as they get on a bridge, they spin out of control. Black ice often forms on bridges.
  9. Be alert to hazardous mountain conditions. Mountain weather can be severe in winter and can change rapidly. Be ready for wind gusts and watch and/or listen for emergency vehicles and snowplows.

    If at all possible, do not stop in avalanche zones. Obey posted rules. Tire chains may be required for certain routes.
  10. bridgeObey all road signs. A simple, yet effective tip. Safety authorities post this information for a reason. Many drivers get into trouble just by ignoring a sign.
  11. If stranded or stuck, stay in your vehicle. If you get stuck in a bad storm or blizzard and you can't see a close place to seek assistance, stay put! It's easy to get confused in a bad storm, and you may get lost.

    This is a time to use those supplies mentioned in tip #1. You should also keep moving to stay warm. To avoid carbon monoxide poisoning, keep the exhaust pipe clear of snow, and open a downwind window slightly for ventilation. Run your engine for only 10 minutes each hour.

  12. If conditions look bad, get off the road. Don't push your luck. Use your best judgment. Listen to weather reports and warnings and react appropriately.

    The last, but certainly not the least-important tip: Never leave without your "keys." Our drivers are trained in the Smith System® safety education program that uses the "Five keys to space cushion driving." The five keys are:

  • Aim High in Steering: Make sure you're looking far enough ahead of your vehicle, so you have time to react to any hazardous situation.
  • Get the Big Picture: Look all around your vehicle.
  • Keep Your Eyes Moving: Continuously scan the entire area.
  • Leave Yourself an Out: Always have an escape plan for you and your vehicle.
  • Make Sure They See You: Make other drivers aware of your presence.

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regional expertise: leaders in next-day delivery | quality handling | on-time performance