[an error occurred while processing this directive]

Shipping Documents Tutorial

Request Shipping Documents

  1. Choose the reference number by which you want to Search:
    • pro number
    • bill of lading number
    • purchase order number
  2. Enter 200 or fewer reference numbers, one number on each line.
    Note: Purchase order and bill of lading numbers are case-sensitive.
  3. Choose the type(s) of documents you want.
    Note: All documents may not be available for all companies.
  4. Choose how you want your documents displayed/delivered (refer to the options below).

View Documents Online

Important: You must have your popup blocker turned off to view documents online. Select a view:
  1. with a Daeja viewer, which provides a better-quality image, image rotation and zooming capabiliites.
    Note: The first time you select this option, you must download a javascript tool. Select Yes or Always to accept the download.
    or
    image in browser, which has a lower-quality image and no rotation or zooming, but doesn't require a download.
  2. Click View Documents.
  3. A window pops up with a list of the reference numbers for which you requested documents on the left.
    Notes:
    • A message at the top of the page will inform you of any reference numbers for which documents types are unavailable.
    • Documents more than 90 days old may not be available to view online. Please submit a fax request for these documents.
  4. Click a plus sign to expand a list of documents available for a reference number.
  5. Click the document type to see it displayed in the window at the right.
  6. Click Print at the top right; the document in the viewing window will print.
    Note: If sections of your printed documents are cut off when you print, the document shown online is most likely larger than your printers' printable area. To print these oversized documents, try saving the image to your desktop and printing the document from there. It should then print on one page.
  7. When you have completed your view/print task, click Close at the upper-right; the window will close and you will see the Shipping Documents search screen.

Email Documents

  1. After you click Email Documents, a confirmation page appears, listing the requested documents.
  2. The email addresses to which the documents are being sent appear in a list.
  3. The document types you requested are listed. We send the available documents as a PDF attachment in email. The email will list the documents included in the PDF and provide reasons if some documents were not included.
  4. Click Shipping Documents at the top or the bottom of the page to return to the request page.

Fax Documents

  1. After you click Fax Documents, a confirmation page appears, listing the requested documents.
  2. The fax recipient and number to which the documents are being sent are shown.
  3. The document types you requested are listed. The fax you receive will list the documents included and provide reasons if some documents were not included.
    Note: There may be some delay between the time you request the documents and the time they arrive at your fax machine.
  4. Click Shipping Documents at the top or the bottom of the page to return to the request page.